Effective Date: November 28, 2025

This Privacy Policy describes how Ironix Fitness (“Ironix,” “we,” “us,” or “our”) collects, uses, protects, and shares your personal information when you access our website, use our online coaching services (Prime/Prime Plus), or communicate with us.

By using our Services, you consent to the data practices described in this policy.

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1. Information We Collect

 

We collect information necessary to provide our personalized coaching services and manage our business operations. This information falls into three main categories:

 

A. Personal Identification Data

 

• Contact Information: Name, email address, phone number (especially for WhatsApp communication), and billing address.

• Account Data: Username and password (for the TutorLMS platform).

 

B. Financial Data

 

• Payment details (e.g., credit card number, expiration date)—Note: This data is typically processed by secure third-party payment processors (like Razorpay or CashFree) and is not stored directly by Ironix Fitness.

 

C. Health and Progress Data (Sensitive Data)

 

This data is necessary for creating your personalized training and nutrition plans:

• Physical Measurements: Weight, body fat percentage, circumference measurements.

• Progress Documentation: “Before” and “After” photos, weekly check-in forms.

• Health Background: Injury history, pre-existing medical conditions, medication use, dietary restrictions, and fitness goals.

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2. How We Use Your Information

 

We use the collected data exclusively for the following purposes:

 

A. To Provide Personalized Services

 

• To create, customize, and adjust your personalized training and nutrition plans (Prime/Prime Plus).

• To track your progress and provide timely coaching feedback and support via WhatsApp or the client portal.

• To manage your enrollment and access to the course content.

 

B. Business Operations

 

• To process payments, manage billing, and issue invoices.

• To communicate important service announcements, updates, and changes to terms.

• To analyze website traffic and user behavior to improve our Service offerings.

 

C. Marketing and Promotional Use

 

• We will ONLY use your progress photos or testimonials (including your name) for marketing or promotional materials if you provide explicit, documented written consent for this specific use. You have the right to revoke this consent at any time.

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3. How We Share Your Information

 

We do not sell, trade, or rent your personal information to third parties. We only share data in the following limited circumstances:

• Service Providers: We share necessary data with third-party vendors (e.g., payment processors, email service providers, website hosting providers who perform functions on our behalf and are bound by strict confidentiality agreements.

• Legal Compliance: We may disclose your information if required to do so by law, in response to a court order, or to protect the rights, property, or safety of Ironix Fitness or its clients.

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4. Protection of Your Health Data

 

We recognize the highly sensitive nature of the health and progress data you share with us.

• All sensitive client data (measurements, photos, health history) is stored securely on encrypted and access-controlled servers.

• Access to this sensitive data is limited strictly to your assigned coach, Pranav Sir, and authorized administrative personnel for billing/support purposes only.

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5. Data Retention

 

We retain your personal data only for as long as necessary to provide the Services and to satisfy our legal, accounting, or reporting requirements.

• Active Clients: We retain all data necessary for your active coaching program.

• Former Clients: We typically retain training and progress history for 2 years after your last program ends to facilitate future re-enrollment and track long-term success, after which it is securely anonymized or deleted.

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6. Your Data Rights

 

Depending on your location, you may have the right to:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request correction of any inaccurate or incomplete data.

• Deletion: Request the deletion of your personal data, subject to any legal obligations we have to retain it.

• Withdraw Consent: Withdraw your consent for the use of your sensitive data (e.g., promotional photos) at any time.

To exercise these rights, please contact us using the contact information provided below.

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7. Third-Party Links

 

Our website may contain links to other websites (e.g., supplement or equipment links). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.

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8. Changes to this Policy

 

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the “Effective Date” at the top. Your continued use of the Services after any changes signifies your acceptance of the revised policy.

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Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: connect@ironixfitness.com

• Phone (WhatsApp): +91 86074 47713